Zoho One is a leading cloud service that allows you to put your entire business online. This makes remote work a snap, and it can allow for the retirement of legacy systems. Zoho One is made up of dozens of component apps with different subscription pricing depending on how many apps you need. For new businesses without any existing business processes, starting with Zoho can be very economical. For existing businesses, the transition and training costs will need to be budgeted for.
Zoho CRM is the flagship of the Zoho One suite of business apps. While Zoho CRM’s main function is as a customer resource manager (CRM), it goes far beyond that with sales, invoicing, and product management functionality.
Other popular Zoho apps that go into more depth than Zoho CRM include Zoho Books for managing finances, Zoho Campaigns for email marketing, Zoho Desk for a virtual help desk, and Zoho Project for project management.
One of Zoho CRM’s main selling points is its customizability. However, with all these apps to choose from and all the different ways they can be configured, it can quickly become overwhelming. Crunch42 has many years of experience helping businesses set up Zoho to match their exact business needs. This can be accompanied by tailored virtual training for the people who will use the new system.